Vantiv API degradation

Incident Report for Chargehound

Resolved

The API is now responding as expected.

Posted Sep 04, 2019 - 23:32 UTC

Identified

Vantiv API is currently taking 4 to 5 minutes to respond to each API request and is severely degraded. We will work to catch-up on delayed dispute actions when it recovers and response time comes down.

Posted Sep 04, 2019 - 17:09 UTC

This incident affected: Payment Processors.